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How to Prioritize Customers with Deliberate Strategies

One of the training sessions I consistently find joy in facilitating for companies over the last 17 years is centered around “Developing a Customer Service Culture.” A notable company that invariably features in my training discussions is Zappos. For them, customer service transcends being merely a company value or an area they wish to excel …

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Wisdom For Entrepreneurs 1

Are you considering going into business? Or are you in one already? Here are a few tips that have helped me. They are ashes from the crucibles of my experience, they will assist your journey. Some of them may sound a bit rigid and some a bit loose, they are nonetheless what I have learnt …

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