Posted by: Adeolu Akinyemi on January 9th, 2007
Late last year and early this year, I have been active in a number of carnivals. Canivals are organized by some blog owners as forums to post articles on specific topics. They select amongst a number of interested bloggers posts and post on the carnivals. Incidentally I have been opportuned to be featured in every [...]
Read: Carnivals I featured in… »
Posted by: Adeolu Akinyemi on September 22nd, 2006
I got asked a question today. I was asked by one of the readers of my site, who has become a friend, “Do you know about Customer Intimacy?” I first thought it was a trick question but eventually, rather than do all the work of writing and sending to just one person, I have [...]
Read: Customer Intimacy? »
Posted by: Adeolu Akinyemi on September 13th, 2006
I was putting finishing touches to a training for one of our clients, and I felt like I needed to share this little part of it with a larger audience. Below are the facts of the reasons why customers quit. This means that customers cease patronizing companies for the following reasons.
1% Die
3% Move away
5% [...]
Read: Customer Service Training »
Posted by: Adeolu Akinyemi on July 19th, 2006
The first time I heard the term networking was back in my Engineering days! In those good old days when I was an Electronics and Electrical Engineering student, my area of specializaton then bordered around networking. In fact right in my part 4 I became a Cisco Certified Network Associate. I understood networking well, knew [...]
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Posted by: Adeolu Akinyemi on May 30th, 2006
It’s so interesting how little things have the capacity to distinguish a company. I have been around a bit, in and out of Nigeria, and I think I have sufficient experience to say that customer service is an improvement area world over, but particularly for us in this country.
In many companies, we merely pay lip [...]
Read: Customer Service »
Hello. I am Adeolu Akinyemi and this is Deoluakinyemi. Welcome and enjoy!
Contact me
Postal Info
Adeolu Akinyemi
Generis Solutions
71 Allen Avenue
P.O.Box 12855
Ikeja, Nigeria
Telecom Info
Tel 01-7941602
Int’l +234(1)7941602
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